Content Management

Content Manager Access

The CCA website is the college's best marketing tool to ensure we meet our enrollment goals. It's also the primary vehicle through which to share student and faculty images of work, promote collegewide and program news, and make available the copious administrative tools the college community requires to run effectively.

Who can access the college website?

Each academic program and administrative office should designate a staff member as that area's content manager, who will be set up with access to modify specific portions of designated pages. (Note: Although only one author can be assigned to a webpage, a several content managers may maintain specific pages within that section.)

Content managers can:

• make corrections
• update content
• post news
• post student images to the Student Gallery

The web team must authenticate all new content managers before access can be assigned to a user. once established content managers can then access the main body of a webpage, or the center column. All changes to the left-side navigation and right-side content require the web editor's assistance, including setting up new pages and assigning a content manager to them.

Resources for content managers
CCA online publishing & policy guidelines
Getting started: plan before you post
About metadata
Web style guide & policy handbook

Make Corrections

If you find errata on the website, yet do not have content management access to make the change yourself, alert the content manager for your program or administrative office. If you do not know who that person is, or if the correction(s) is urgent, notify the web editor, making sure to list all relevant URLs at the top of your email, followed by clear instructions to correct the problem. (The URL is located at the top of a browser page and typically starts with "http://www...".)

Example

On http://www.cca.edu/academics/extended/illustration, change “thrid” to “third” in the fourth sentence of the second paragraph. (Tip: You may provide just the relative URL: /academics/extended/illustration, if you prefer.) Please allow several days for the web editor to make the correction(s).

What are "urgent" corrections?
The following list, although not exhaustive, illustrates occurrences that warrant immediate attention. Such occurrences must be addressed as soon as reported.

• plagiarism or copyright infringement (see the college's Copyright Policy)
• incorrect credits (artists, administration, faculty)
• libelous or inflammatory content
• media-related errors
• misstatements that are potentially injurious to CCA
• significantly incorrect financial amounts (e.g., $100 versus $1,000)
• unauthorized published data

Note: Incorrect grammar and punctuation, including typographical and other miscellaneous errata, are not urgent. Such errata, though less urgent, should be handled in a timely manner.

Update Content

While no one is required to manage their own content on the website, it is up to each content manager (within a program or administrative office) to ensure all posted content is current and accurate. This requires regularly reviewing the content and either submitting them to the web editor or making necessary changes yourself.

Submitting Edits to the Web Editor

• Navigate to desired web page; copy all pre-edited content
• Open new Word doc; paste content
• Copy webpage's URL* from browser; paste URL at top of Word doc
• Turn ON Word's Track Changes feature (see Microsoft Word Tips below)
• Make all necessary changes to content
• Save As: Use identifying file name, including "-edits" in name (e.g., "student-affairs-tuition-edits.doc")
• Submit directly to web editor

* The URL is the often-lengthy text string at the top of the browser's window that starts with "http://www...").

See also Submission Guidelines for additional instruction on how to submit content to the web editor.

Updating Content Yourself

• Follow all the steps listed above, save for the last one (you'll want to save a copy of your original and edited versions)
• Log in at http://www.cca.edu/user, using your CCA user name and password
• Navigate to the desired webpage, select Edit at the top of the page
• Copy text from edited Word doc and paste into page's body content section, styling all elements as necessary (e.g., headers, bold, italics, lists, and URL and email links) using the default Markup language, not by using HTML tags
• Save page; review all edits for accuracy; correct as necessary

Note: The web editor can access revisions of a page, should something go wrong, but it's good practice to keep Word copies of all your significant changes.

Also, the web team is notified of every change made to a webpage, so while you are encouraged to follow the CCA style guide for all content treatment, the web editor will also continue to review your updates and page corrections to ensure compliance with the college's preferred style, as well as structured for best-practice web readability and search engine optimization.