« Back to course listings

DSMBA-620

Operations involve the effective management of human, financial, and natural capital, as well as processes such as supply chain management, quality assurance, process design and improvement, service ecology management, facilities, and human resources. This course explores strategies for optimizing both production and process, in addition to solution sustainability, innovative operational design, and systems design. Students' work in the course culminates in the development of a professional operations plan for a real or imagined company.