Operations & Processes
The Residential Life Office reserves the right to assign roommates, consolidate vacancies within the residence halls, and change room assignments for reasons of health, safety, incompatibility, or as a result of a student conduct finding due to a violation of housing policy.
At certain times during the year, it may become necessary to consolidate residents by reassigning them to new rooms. This is sometimes necessary to rectify the unfair condition which exists when residents end up living alone in rooms traditionally designated for multiple occupants.
Residents who are affected by an administrative move receive advanced notification (at least 24 hours) and information regarding their options from the Residential Life Office.
Before checking in to CCA housing, each student must:
- complete all necessary residential contracts
- make all necessary deposits and payments
- submit proof of health insurance (required of all CCA students)
- sign a room condition report once moved in
Before you can move out, a Residential Life staff member will assess the condition of your room (typically at the end of the year). You are charged for all damages not specified on the room condition report (except for normal wear and tear) and associated cleaning costs required to restore the room to its original condition.
Fire drills are held at various times throughout the academic year. All residents must evacuate the Avenue Apartments, Clifton Hall, Irwin Hall, and Webster Hall when the fire alarm is activated, whether for the purpose of a drill or in the case of an actual fire.
Failure to respond to an alarm or inhibiting a fire drill in any way will result in disciplinary action.
Keys & Building Access
Clifton Hall residents are issued a keycard (for room and main entrance access) and a mailbox key.
Irwin Hall and Webster Hall residents are issued two keys (room and mailbox) and a keycard or key fob (for main entrance access).
Avenue Apartments residents are issued main entrance, room, and mailbox keys as well as a Clifton Hall keycard.
Note: Because lost keys pose a security risk and replacement requires administrative and maintenance effort, CCA charges $25 per key for each replacement. If a lock must be changed, the responsible student(s) is held accountable for any additional costs.
For everyone’s safety, transferring keys to nonresidents is strictly prohibited.
If a resident is locked out of his or her room, please contact a Residential Life staff member for assistance. Residents are responsible for remembering their keys and keycards, but we understand a resident may occasionally become locked out.
Each resident is entitled to three assisted locked-outs per semester. After the third locked-out, a $15 fee is assessed for each subsequent assisted locked-out. (Locked-out includes individual room/apartment and main building.)
Mail & Package Delivery
Mailing address: Clifton Hall, Irwin Hall, and the Avenue Apartments:
5276 Broadway #[mailbox number]
Oakland CA 94618
Packages are delivered to the Clifton front desk. Residents receive a notice in their mailbox when a package arrives. All residents are required to show their current student ID card and the package notification slip to retrieve the package.
Mailing address: Webster Hall:
1511 Webster Street #[mailbox number]
Oakland CA 94612
Packages can be picked up in the Webster Hall RA office, room 401. Residents receive a notice in their mailbox (located on the fourth floor in room 417) when a package arrives.
All residents are required to show their current student ID card and the package notification slip to retrieve the package. Note: Residents should not go to the Envisions office to pick up their mail.
Because the United States Postal Service (USPS) prohibits CCA Residential Life students from completing traditional mail-forwarding paperwork, residents who are moving out should contact the individuals and businesses they have received mail from and change their address with them directly.
Medical Amnesty Policy
Our residents’ health and safety is a primary concern of the Residential Life team. When you or a friend requires medical assistance, first call 9-1-1 and then notify CCA Public Safety. Be sure to also seek help from a Residential Life staff member.
Residents occasionally avoid seeking necessary help because they are concerned about the possibility of disciplinary action for behavior that may have violated campus or housing policies.
Therefore, CCA has adopted the following Medical Amnesty Policy to alleviate this concern, and we hope will create an environment wherein students are more likely to seek necessary help and medical assistance:
If an individual seeks medical attention or staff assistance due to his/her level of intoxication, the Residential Life Office will not pursue student conduct actions against the student for violations of the Alcohol and/or Drug Policy. Additionally, those students who assist in obtaining medical attention for someone in danger due to substance use will not receive student conduct sanctions for violations of the Alcohol and/or Drug Policy.
In lieu of student conduct sanctions, the intoxicated student (and possibly the referring student) will be required to meet with a professional staff member who may issue educational assignments such as alcohol education or a mental health or substance abuse assessment. Serious or repeated incidents will prompt a higher degree of concern and official response. Failure to complete educational assignments or treatment recommendations issued under this policy may result in disciplinary action.
The Medical Amnesty Policy does not preclude student conduct sanctions due to any other violations of the Code of Conduct unrelated to substance use.
Mobility & Exchange Students
Mobility or exchange students who wish to cancel their Housing License Agreement and receive a refund or offset of their residential fees must submit a written request to the director of Residential Life and must receive written approval of the request.
Mobility and exchange students must pay all residential fees in advance of their period of residency at the college. Students who vacate the residence halls before the end of their scheduled period of occupancy will remain liable for the balance of residential fees for the balance of the period unless they have prior written approval from the college, in which case the $500 nonrefundable housing deposit still is withheld.
Information about college-initiated cancellations of the Housing License Agreement can be found in the preceding section for academic-year students.
Parking — Webster Hall
Webster Hall residents may possess a vehicle, but the college is unable to provide parking in or around Webster Hall.
Note: CCA is not responsible for any damage or theft done to the vehicle while parked in or around Webster Hall or any other campus-owned facility.
We encourage residents who possess a vehicle to contact Public Safety for an escort to and from their vehicle when possible. Please be aware parking in the area is quite limited, mostly metered, and not secure.
For information about nearby parking options, please contact the Residential Life Office.
The Office of Residential Life professional staff makes initial room assignments. All reasonable efforts are made to match residents based on habits and shared interests.
Occasionally, despite our efforts to make sound matches, a resident may wish to change his or her roommate. Before rushing toward a room reassignment, know our staff promotes the healthy development of roommate relationships through activities, mediation, and completion of roommate contracts.
Note: Room reassignments will not be made during the first two weeks of each semester. During the second week of each semester, Residential Life staff coordinates a room-swap week to allow residents to independently seek a more conducive roommate living situation, should one be necessary.
Following room-swap week, room changes are accommodated only in extreme situations and only after efforts to mediate any conflicts or concerns have been made.
All room changes must be approved by the Office of Residential Life. No exceptions.
CCA considers all student-occupied rooms private space. However, college personnel may enter a student’s room without prior authorization for any of the following reasons:
Health-and-Safety Checks In order to maintain a safe environment, Residential Life staff members conduct random health-and-safety checks to inspect for any items that violate Residential Life community standards. These checks occur in the fall, winter, and spring each academic year.
Imminent Danger A college official has reason to believe a person(s) or property are in imminent danger. In rare cases, rooms may be searched. All efforts are made to contact the room’s residents in a reasonable amount of time prior to entry.
Students involved are informed of the purpose of the search and told whether any material discovered violates college regulations or federal, state, or local laws. All such entries and searches are authorized by a Residential Life professional staff member.
Maintenance & Repairs Maintenance and necessary repairs (to fix or prevent damage) outside a student’s request.
Noise If excessive noise has been reported and no response to knocking occurs.
Disability & Access Requests
Students who desire special housing to accommodate a disability or medical condition must submit written documentation. Documentation of the disability or condition must be submitted using the college’s official disability verification form.
See also Disability & Access Requests.
When requesting accommodations due to a learning disability, include results from any relevant assessments. CCA requires documentation to ensure we are able to allocate resources as fairly and effectively as possible.
Upon evaluation of the documentation, the Office of Residential Life will endeavor to accommodate all needs, to the extent possible. If limited resources prevent us from meeting a specific request, the college will work with you to develop an appropriate alternative.
Winter & Spring Breaks
Residents typically do not have access to college housing during winter break. Students must leave their rooms by the designated residence closing time and take all necessary provisions with them. All other belongings may remain in the room for the duration of the break.
Only in special circumstances—when residents have prior approval from the Office of Residential Life and pay additional fees—may certain residents be permitted to continue residing in campus housing during winter break.
All campus housing remains open during the college’s spring break.
Residence Hall Life
Students make a Midnight Mural