Content Management

The CCA website is the college's best marketing tool to ensure we meet our enrollment goals. It's also the primary vehicle through which to share student and faculty images of work, promote collegewide and program news, and make available the copious administrative tools the college community requires to run effectively.

What's Editable?

Each academic program and administrative office should designate a staff member as that area's content manager, who will be set up with access to modify specific portions of designated pages.

(Note: Although only one author can be assigned to a webpage, a several content managers may maintain specific pages within that section.)

Content Managers Can . . .

Note: The web team must first authenticate new content managers with specific permission for various types of content creation/editing. Each content manager is required to undergo an orientation with the web editor before access can be issued.

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All changes to the left-side navigation and right-side content require the web editor's assistance, including setting up new pages and assigning a content manager to them.

Resources for Content Managers

CCA online publishing & policy guidelines
Getting started: plan before you post
About metadata
Web style guide & policy handbook

Make Corrections

If you find errata on the website, but you do not have access to make corrections to the page, contact the web editor and be sure to include all relevant URLs at the top of your email, followed by clear instructions how to correct the problem. (The URL is located at the top of a browser page and typically starts with "http://www...".)

Example
On http://www.cca.edu/academics/extended/illustration, change “thrid” to “third” in the fourth sentence of the second paragraph. Ping the web editor again in a day or two if your correction isn't made.

The following list, although not exhaustive, illustrates occurrences that warrant immediate attention:

  • plagiarism or copyright infringement (see the college's Copyright Policy)
  • incorrect credits (artists, administration, faculty)
  • libelous or inflammatory content
  • media-related errors
  • misstatements that are potentially injurious to CCA
  • significantly incorrect financial amounts (e.g., $100 versus $1,000)
  • unauthorized published data

Note: Incorrect grammar and punctuation, including typographical and other miscellaneous errata, are not urgent. Report them accordingly, but know that all correction requests are prioritized.

Update Content

Content managers (within an academic program or administrative office) are asked to ensure all content is kept current and accurate. This requires regularly reviewing the content and either submitting corrections and other matters to the web editor or making the necessary changes yourself.

How to Submit Content Changes

  • Navigate to desired web page; copy all pre-edited content
  • Open new Word doc; paste content
  • Copy webpage's URL* from browser; paste URL at top of Word doc
  • Turn ON Word's Track Changes feature (see Microsoft Word Tips below)
  • Make all necessary changes to content
  • Save As: Use identifying file name, including "-edits" in name (e.g., "student-affairs-tuition-edits.doc")
  • Submit directly to the web editor

  • The URL is the often-lengthy text string at the top of the browser's window that starts with "http://www...").*

See also Submission Guidelines for additional instruction on how to submit content to the web editor.

Update Content

  • Follow all the steps listed above, save for the last one (you'll want to save a copy of your original and edited versions)
  • Log in at http://www.cca.edu/user, using your CCA user name and password
  • Navigate to the desired webpage, select Edit at the top of the page
  • Copy text from edited Word doc and paste into page's body content section, styling all elements as necessary (e.g., headers, bold, italics, lists, and URL and email links) using the default Markup language, not by using HTML tags
  • Save page; review all edits for accuracy; correct as necessary

Manage PDFs & Word Docs

Download the Google Docs 101 reference document to learn more about uploading PDFs and Word docs that you can link to from your pages.

We recommend converting the PDF or Word doc into a Google doc, so that you can edit the document in real time moving forward (as opposed to having to re-upload a PDF for every change). (Note: You must be signed into your CCA email account to access the document.)

What If Something Goes Wrong?
We can access revisions of a page should something go astray, but it's good practice to keep copies of your Word docs for all your significant changes.

Also, we're notified of every change made to a web page, so while you are encouraged to follow the CCA style guide for all content treatment, the web editor will also continue to review your updates and page corrections to ensure compliance with the college's preferred style.

Additionally, the web editor reviews all content for consistent structure and best-practice web readability and search engine optimization (SEO).