Campus Safety

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What to Do in an Emergency

DIAL 9-1-1 TO REPORT AN EMERGENCY situation that requires the police, fire department, or paramedics (medical crisis). Note: You can dial 9-1-1 from any home, business, or pay phone; however, dialing 9-1-1 from a cell phone will connect you to the California Highway Patrol (CHP).

Next report the incident to the Public Safety Office on the campus where the incident has occurred:

San Francisco 415.726.2061
Oakland: 510.385.1821

IMPORTANT: When calling Public Safety or other direct emergency listing from a CCA campus phone, you must first dial “8” to access an off-campus line.

Emergency vs. Nonemergency

An emergency is an unforeseen combination of circumstances -- or the resulting state -- that calls for immediate action such as the urgent need for assistance or relief.

If a situation requires assistance, but is NOT life threatening, contact a Public Safety officer to advise how to proceed. Learn more about nonemergency situations »

Types of Emergencies

An emergency could arise from any of the situations listed below (including a combination thereof). Each emergency type links to a section that contains general guidelines and procedures should such an event occur.

We strongly encourage all CCA community members to familiarize themselves with these procedures.

Fire or Smoke
Medical (bodily injury, heart attack, loss of consciousness, electrocution, drowning, poisoning)
Earthquake (or other natural catastrophe)
Public riot or civil disturbance (violent riot or protest, or an individual's violent or threatening behavior, hostage situation)
Chemical spill
Shelter-in-place guidelines

Note: The above list is not exhaustive; it is impossible to anticipate every possible major emergency or disaster situation that may be encountered by the college or the community, and equally impossible to prepare detailed plans for incidents where the nature and extent of the event or condition is not known beforehand.

Building Safety Features

Learn more about CCA's building safety features »

Assistance for Persons with Disabilities

For persons with disabilities who seek assistance, be sure to ask what type of assistance they require. Follow the instructions carefully; individuals with disabilities, like all persons, have rights and know what is best for them. See Evacuation or Relocation of Persons with Disabilities

Responsibility & Control

The Emergency Response Plan is under the executive control of the president of the college
and under the operational direction of the vice president of finance and administration or vice president of operations (emergency director). The chief facilities officer (emergency coordinator) will coordinate the plan. When an emergency arises, the president, or designee, will activate the Emergency Response Plan.

Personnel and equipment will be used to provide priority protection for:

  • Life safety
  • Preservation of property
  • Restoration of academic programs

The Emergency Management Team under the direction of the president will determine the
manner in which college personnel and equipment will be used. The president of the
college, or designee, will be responsible for notifying the emergency director to deactivate the
Emergency Response Plan when crisis is over.

General Responsibilities

General responsibility for this plan is delegated to administrators, faculty, and supervisors as

President: The president, or designee, is responsible for the overall activation of emergency
operations during all emergencies and disasters. Vice president of finance and administration or vice president of operations is responsible for the overall direction of the college's Emergency Response Plan.

College senior officers (vice president for Academic Affairs, vice president for institutional advancement, dean of students, and director of human resources). These senior officers are to be available to the president and the vice president of finance and administration for discussion and recommendation of appropriate actions as they relate to their areas of responsibilities.

Emergency Leadership Team: President, vice president of finance, vice president of operations, Provost, associate vice president of Communications, chief facilities officer, manager of Public Safety

Emergency Management Team: The members assigned to the Emergency Management Team are responsible for performing those duties assigned within the Emergency Response Plan. The members also are responsible for conducting and coordinating the training and review procedures outlined in the Emergency Response Plan.

Administrators, directors, and department heads: Every administrator, director, and department head has the following general responsibilities during an emergency:

(1) Assist the Emergency Management Team by informing all employees under their direction of the emergency situation.

(2) Assist the Emergency Management Team and Public Safety officers in their efforts to meet the emergency response plan priorities listed on these pages.

(3) Evaluate the impact the emergency has on their area and facilitate appropriate action.

(4) When directed, maintain official telephone communications from their own area (or from an alternative site, if necessary).

(5) Faculty and supervisors: Each faculty member and staff supervisor has the responsibility to inform their students or employees, or both, of an emergency and initiate emergency procedures as outlined on these pages.


Success of the Emergency Response Plan is dependent on a realistic approach to the problems likely to be encountered and on the personnel available during a major emergency or disaster. To provide this realism, the following assumptions are set forth:

(a) The college may experience natural or human-caused emergencies and disasters at any time.

(b) The succession of events in an emergency is not predictable; therefore, support and operational plans at time of execution may be modified to meet the requirements of the situation.

(c) Disasters may affect residents in the geographical location of the college; therefore, city, county, and federal emergency services may not be readily available.

(d) A major emergency will be declared if information indicates that such a condition is developing or is probable.