Physical Emergency

A physical emergency is an injury or situation that requires IMMEDIATE MEDICAL ATTENTION.

In case of a physical emergency, follow these procedures:

Dial 9-1-1.

Contact Public Safety (415.703.9510).

Find or provide care until help arrives.

See also: Nonemergencies »

Psychological Emergency

An acute psychological emergency is when the person is in psychological distress and poses an immediate risk.

Immediate risk occurs when:

The person presents an imminent risk of bodily injury to self, others, or the community. The risk is considered imminent when there is a weapon involved in the situation, when suicide or homicide is being threatened, and there appears to be intent to carry out that threat.

The person’s capacity to function is compromised and basic care of self or others is at immediate risk (current altered states of consciousness due to psychosis, severe anxiety or panic attack, severe catatonic state of depression, mania, or drug or alcohol abuse, and person seems out of control, etc.).

Psychological Emergency Procedures

1) Ensure your own safety. Do not endanger yourself or the community while attempting to help someone at risk.

2) Call 9-1-1

3) Notify Public Safety (415.703.9510) .

Remember, do not leave the individual until additional help arrives -- unless to do so would jeopardize your own safety.


Providing Transportation

Never use a personal vehicle to transport an individual in an emergency situation

For critical physical or psychological emergencies, immediately dial 9-1-1 for an ambulance.

In a noncritical situation contact Public Safety.